Important Note

secret.com/en‑us is an informational brand website for Secret deodorant (P&G). It does not process direct online sales, shipping or customer returns. All Secret products are sold via third‑party retail stores and e‑retailers (Amazon, Walmart, drugstores, etc.). There are NO native shipping policy or return policy pages hosted on this brand site.

Shipping & return rules are set by the retailer where you physically purchased Secret products, not by secret.com/en‑us.

Official guidance from Secret / P&G (English)

Return Policy Guidance

Secret brand website does not accept product returns. All returns, refunds or exchanges are subject to the return policy of the retail merchant from which you bought the item.

• If you have issues with defective, damaged or unsatisfactory Secret merchandise, please first submit a return request to your point‑of‑purchase retailer within their valid return window, with your purchase receipt or proof‑of‑purchase.
• For product‑related complaints (skin irritation, container defect, performance issues) that cannot be resolved by the retailer, contact Secret Consumer Care at 1‑800‑964‑1947. You may be asked to submit photos of the product and packaging for review.
• Do not mail pressurized aerosol deodorant cans unless you receive explicit safe‑shipping instructions from Secret customer service.